Shipping Policy

Thank you for visiting The Supply Depot. This page details the terms and conditions of our Shipping Policy.

Order Processing
All orders are processed and shipped within 1-4 business days. Orders are not processed on weekends or holidays. Order processing times may be delayed by a few days during holidays, launches, limited-edition releases, or other times when we’re experiencing a high volume of orders, Please allow additional days in transit for delivery. If your order’s shipment is delayed significantly, we will contact you via email to notify you.

Potential Delays and COVID-19
The health and safety of our employees and customers is our top priority. We’ve redesigned our order fulfillment center to comply with government/state recommended social distancing and personal protective equipment guidelines. We will notify you when your order is shipped or if we foresee any issues with fulfilling your order.

Shipment Confirmation & Order Tracking
You will then receive a shipment confirmation email notification once your order has shipped (within 1-4 business days). The shipping confirmation email will contain your order tracking number. Please allow up to 24 hours for this tracking number to become active.

Domestic Shipping Rates
We offer free domestic shipping to addresses within the continental United States on all purchases.

Returns
If your order arrives damaged in any way, please email us as soon as possible at Online@supplydepotbend.com . Please include your order number, details of the damage, and a photo of the item’s condition. We address damages on a case-by-case basis and will do our best to work towards a satisfactory solution. Please save all packaging materials and damaged goods, as they may be needed to contact the shipping carrier and make a claim. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Returns will take 7-10 business days to process after we receive the item.

For more information on our return policy please visit this link, https://supplydepotbend.com/pages/returns-refunds-exchanges

For more information on our shipping policy please contact Online@supplydepotbend.com